WORKSHOPS - TEAM/RELATIONSHIP BUILDING

Effective Assertion in the Workplace

For all levels of associates
Assertion is necessary for collaboration, relationship building and effective problem solving the workplace. This workshop explains what assertion is, looks like, feels like and its impact upon an organization. Further, participants explore dysfunctional behavior patterns that can become dominant within a workplace if assertion is not embraced. 

• Describe the three types of workplace assertion
• List what one needs to be assertive
• Work through the eight steps to becoming more assertive
• Practice assertion to avoid misunderstandings and to resolve potential conflicts

Effective Team Communication

For all levels of associates with mixed peer groups
How do eagles, St. Bernards, owls and dolphins work together effectively? This workshop is designed to outline the contributions and considerations obtained through varying personalities. Learn to recognize personality differences within your team, and explore how they affect team development and communication.

• Identify their personality type using Keirsey’s Four Temperaments
• Recognize the probable personality types of their coworkers
• List the stages of team development
• Describe team member needs based upon their personalities and the stage of team development
• Explain how to better relate to different personalities during their team’s current stage of development
• Assess the development stage of their team

Diversity within Teams

For all levels of associates with mixed peer groups
This custom workshop is designed to educate your team regarding the diverse temperaments, behaviors and perspectives present within the team. Differences and disconnects are uncovered and addressed. The team learns to leverage the diversity within the team for increased productivity, innovation and effectiveness. 

This workshop is facilitated as action team coaching, during which time intervention techniques may be used to bring issues to resolution.

• Explain difference between each dichotomy of the Myers Briggs Temperament Inventory (MBTI®)
• Determine one’s own temperament based on the MBTI self-assessment
• Recognize the personalities and temperaments of team mates
• Describe the behavioral differences inherent in temperamental differences
• Identify insights and behaviors to deal most effectively with team mates